- the 1 page SLA Template is
included in the material. This
makes it much easier to
implement a working SLA
because guidelines are
embedded within the 'smart'
template.


New 1 page tool - VALUE
ADDED JOB DESCRIPTIONS
:
Tool 6: Value - Added Job
Descriptions

- boost staff
performance
- merit/de-merit
system
- complete management
reporting
system
www.valueaddedjobs.swebby.com


NEW HARDCOPY BOOK LAUNCHED
MARCH 2010
: Success DNA is a
revolutionay book on how to
'copy' and 'paste' great
skills and talent. It is ideal
to overcome skills
shortages.
www.successdna.swebby.com


FREE ONEPAGETOOL FOR
THIS MONTH
: Every month we
offer you a different tool for
free download. This month it
is The Creatir Tool
-
Innovate on demand!
- Learn
to facilitate creative problem
solving
workshops
www.creatir.swebby.com


NEW TOOL FOR NEXT MONTH:
The Kaizen Quality
Toolkit

Build a quality
system to ISO standards. Do it
in a fraction of the time and
at a fraction of the costs.
-
complete quality system based
on only four 1 pagetools.
-
Simple, easy and quick to
implement.


..and we are working on..:
The Big Black Box of
Tricks

How to Build
Service, Stop Tender
Corruption and Create
Skills.
- 3 amazing 1-page
Tools for a quick, no-nonsense
solution.

The Service Improver is a..
"Same day, take-away, SLA!"

It is quick, simple and inexpensive to implement.

You can install a working Service Level Agreement (SLA) on only 1 page and in under 4 hours. With experience you can install many more in a day. This will enable you to quickly measure and improve service performance in 'every nook and cranny of your business'.

Performance manage your internal departments as well as all the external Service Providers and Clients with this tool.


With just a click you can download a 5 minute audio, a quickread tutorial booklet and the 1-page SLA template.

IN JUST 10 MINUTES YOU CAN LEARN TO IMPLEMENT THIS CRITICAL SERVICE SOLUTION THAT WILL AMAZE YOUR COLLEAGUES, DELIGHT YOUR BOSS AND CONSIDERABLY IMPROVE YOUR SERVICE DELIVERY.

IF YOU PREFER, WE COULD DO PRACTICAL 'LIVE' SLA INSTALLATIONS FOR YOU ON SITE. WE TRANSFER SKILLS AT THE SAME TIME WHILST IMPLEMENTING SLA'S THAT ARE USED 'FOR REAL'.

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